Deductive or InductiveInstructions: Identify whether each of the following messages should be written deductively or inductively based on the receiver’s likely reaction to the message. In Blackboard, you will write “inductive” or “deductive” in fill-in-the-blank questions.ScenarioDeductive or Inductive Outline?A message refusing an office complex tenant’s request for a 30-day lease extension.
1. A message from a land developer informing building contractors that completion of utilities to a new subdivision will be delayed.
2. A message from an appliance manufacturer authorizing the replacement of a glass cook top that was broken in transit to the customer.
3. A message from a customer service manager saying “no” to a customer’s third request for a refund that was previously denied.
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- Winter '08
- Lupton,N
- Following, United Way, Deductive or Inductive
