oomaUserGuide_revA

You will automatically be switched to the incoming

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Unformatted text preview: ou will automatically be switched to the incoming call, and your previous call will be placed on hold. To switch back to the original call, press Flash again. Joining a Call in Progress To join a call in progress, press the Flash button when you hear the ooma dialtone. This will switch your phone to the call in progress. Multi-Handset Cordless Phone Systems There are important limitations to note when using a multi-handset cordless phone system with the ooma system. These phone systems typically have two or more handsets associated with a single cordless base station. Only the cordless base station needs to be connected to the ooma Hub or ooma Scout. All handsets associated with the cordless base station act together like one phone. This means that when one handset is in use, another handset associated with the same cordless base station cannot access the Instant Second Line feature to make an outgoing call. Similarly, the other handsets will not ring when an incoming call comes in on the Instant Second Line. If you have other phones connected to a different ooma Hub or ooma Scout, they can be used to access the Instant Second Line feature. the broadband answering machine The ooma system provides an easy-to-use digital answering feature called the Broadband Answering Machine™. The Broadband Answering Machine combines all the functions of a traditional answering machine—including real-time message screening and call-intercept—with the advanced functions of digital voicemail. In the online ooma Lounge, you can configure the Broadband Answering Machine feature to activate after a certain amount of time. Unless you have set your system to Do Not Disturb or have disabled message screening in the ooma Lounge, each message is screened (played aloud) over the ooma Hub and ooma Scout speakers as it is recorded. While the caller is recording a message, you can pick up the phone at any time to talk to the caller. Initial Setup Pick up a home phone then press the Play Button on the associated ooma Hub or ooma Scout device. Follow the instructional voice prompts to set up your Broadband Answering Machine. The system will walk you through setting up your PIN, recording your name, and recording your greeting. The whole process takes approximately two minutes to complete. Retrieving Messages from an ooma Hub or ooma Scout New Message Indicator When you have new messages, the Play Button on your ooma Hub and ooma Scouts will blink red. Playing a Message To hear messages hands-free, press the Play Button and your messages will play through the built-in speaker. If you have new messages, only the new messages will play. To listen to saved messages, press the again after all your new messages have played. Want privacy? You can pick up the attached phone at anytime to listen to messages on the handset. Saving a Message While a message is playing or just after it finishes, press the Send-to-Voicemail Button listening. The message will be marked as heard and the next message will play. to save it for future 15 the broadband answering machine Deleting a Message While a message is playing or just after it finishes, press the Delete Button to delete it. The next message will automatically begin to play. If you mistakenly delete a message you wish to keep, you can use the ooma Lounge to recover the message from the trash and move it back into your inbox. Messages in the trash for more than two weeks will be permanently removed. Repeating a Message During message playback, press the Rewind Button to return to the beginning of a message. If you are already at the beginning of a message, Rewind skips back to the previous message. While a message plays, press and hold to rewind backwards through the message. . Playing the Next Message – Skipping Messages During message playback, press the Fast-Forward Button While a message plays, press and hold to skip to the next message. to fast-forward through the message. If you start to play a message that is not for you, press to skip to the next message. The message will still be marked as new, and the Play Button will continue to blink after you have finished listening to your other messages. Listening to Saved Messages After you have listened to all new messages, you can review saved messages. Press the Play Button to listen to your saved messages. You can also listen to messages online from the ooma Lounge or from an outside phone. Advanced Features Retrieving Messages From a Cordless Handset To retrieve your messages from a cordless handset, dial your home phone number (or press the play button on the associated ooma Hub or ooma Scout device). Follow the instructional voice prompts to retrieve and manage your messages. 16 the broadband answering machine Changing Voicemail Settings Pick up a home phone and dial your home phone number (or press the play button on the associated ooma Hub or ooma Scout). From the main menu, select option 2: “Change Your Settings.” From here, you will be prompted to: Change your PIN Change your personal greeting Change the type of greeting played to callers Checking Messages Remotely When you are away from home and want to check your messages remotely, simply call your home phone number from any phone. Wh...
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This document was uploaded on 01/15/2014.

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