11 that telephone operators were subject to quite

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Unformatted text preview: s' # Blackwell Publishers Ltd. 2000 d:/3socio/4-3/cameron.3d ± 29/6/0 ± 21:7 ± disk/mp STYLING THE WORKER 345 ba‚ement, contempt or ridicule. (One example: the stationing at the entrance to a Scottish supermarket of a `greeter' who exhorted customers to `enjoy your shopping experience' while handing them a basket. Both sta€ and customers reportedly found this innovation embarrassing and ludicrous.) 11. That telephone operators were subject to quite intensive vocal and linguistic styling is apparent from a feature on U.S. National Public Radio's news/magazine programme All Things Considered (®rst broadcast 16 April 1999) using material from the archives of the phone company AT & T. REFERENCES Bell, Allan. 1984. Language style as audience design. Language in Society 13: 145±204. Bell, Allan. 1997. Style as audience design. In Nikolas Coupland and Adam Jaworski (eds.) Sociolinguistics: A Reader and Coursebook. London: Macmillan. 240±249. Boden, Deirdre. 1994. The Business of Talk: Organizations in Action. Cambridg...
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This note was uploaded on 01/16/2014 for the course ANTHRO 33 taught by Professor Wertheim during the Spring '08 term at UCLA.

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