84103 tyler melissa and steve taylor 1997 come y with

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Unformatted text preview: Association for Applied Linguistics, University of Sherbrooke, Quebec. Talbot, Mary. 2000. `It's good to talk?' The undermining of feminism in a British Telecom advertisement. Journal of Sociolinguistics 4: 108±119. Tannen, Deborah. 1990. You Just Don't Understand: Men and Women in Conversation. Ballantine Books. Taylor, Steve. 1998. Emotional labour and the new workplace. In P. Thompson and Chris Warhurst (eds.), Workplaces of the Future. London: Macmillan. 84±103. Tyler, Melissa and Steve Taylor. 1997. Come ¯y with us: Emotional labour and the commodi®cation of di€erence in the airline industry. Paper presented to the Annual International Labour Process Conference, University of Edinburgh. Wazir, Burhan. 1999. Life at the end of the line. Focus: Sweatshop Britain. Observer 21 November: 17. Whalen, Jack and Erik Vinkhuyzen. In press. Expert systems in (inter)action: Diagnosing document machine problems over the telephone. In Christian Heath, Jon Hindmarsh and Paul Lu€ (eds.) Workplace Studies: Recovering Work Practice and Informing Systems Design. Cambridge: Cambridge University Press. Witz, Anne, Chris Warhurst, Dennis Nickson and Anne-Marie Cullen. 1998. Human hardware? Aesthetic labour, the labour of aesthetics and the aesthetics of organisation. Paper presented to the Work, Employment and Society Conference, University of Cambridge. Address correspondence to: Deborah Cameron Institute of Education London University 20 Bedford Way London WC1H 0AL United Kingdom [email protected] # Blackwell Publishers Ltd. 2000...
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This note was uploaded on 01/16/2014 for the course ANTHRO 33 taught by Professor Wertheim during the Spring '08 term at UCLA.

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