Unformatted text preview: he services professionals at HP to work collaboratively with
them, putting our strategic and technical know-how to work across their entire infrastructure.
Shorten your time-to-results
Minimize downtime during installation and startup
Mitigate risks to critical business processes
Cost-effectively obtain specialized expertise for complex deployment-related tasks
Be confident storage solutions are configured and deployed to deliver high performance and
HP Proactive Select Service
HP Proactive Select Service improves your IT performance and manageability through the use of cost
effective flexible services. HP provides technical expertise and best practices to accelerate ROI of your
technology investment. Selectable proactive services span a wide range of technology and process
services - a flexible way to purchase proactive services that fit your particular environment and situation.
HP Proactive Select Service is technology agnostic and purchased in addition to your choice of
underlying reactive support. DA - 13552 Worldwide — Version 6 — August 6, 2010 Page 24 QuickSpecs HP StorageWorks P4000 G2 SAN Solutions Service and Support, HP Care Pack, and Warranty Information
Access to a list of flexible and customizable proactive service activities
Enhance customers' in-house IT team with complementary assistance from HP
Improved time to solution
Reduce business risk and project costs by accessing HP spets
Simplify IT operational procedures by leveraging HP best practices
http://h20195.www2.hp.com/v2/GetPDF.aspx/4AA2-3842ENN.pdf Optional HP Care Pack Services that will enhance your HP product experience.
Optional Services 3-Year HP Proactive 24
As an alternative to our recommended support level, for customers who want enhanced operational
effectiveness and proactive problem identification:
HP Proactive 24 Service (P24) integrates hardware and software support to help you improve the stability
and operational effectiveness of your IT environment. An HP Account Manager acts as your primary
point of contact to ensure that HP meets your support needs
P24 provides the maximum value when multiple technologies in the environment (e.g. servers, storage,
SAN and the network), are all covered. It provides an environment-wide view and consistent support of
all of these components which affect stability of your key applications.
Choose P24 when you want to:
enhance operational effectiveness with proactive problem identification and recommendations
partner with technical experts who help coordinate support, provide hands-on assistance, and
share knowledge with your staff
rapidly access support and expertise spanning your environment
obtain personalized services tailored to your business environment and critical success factors
anticipate necessary change - and execute it correctly the first time
efficiently manage infrastructure resources to meet your performance objectives
HP Entry Storage Data Migration Service for Windows
For customers who need to safely migrate Windows data...
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This document was uploaded on 01/20/2014.
- Fall '11