Introduction_to_Management_and_Organizations

Introduction_to_Management_and_Organizations - Chapter 1...

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Unformatted text preview: Chapter 1 Introduction to Management and Organizations Objectives Explain who a manager is , how manager differ from non-managerial employees. Classify levels of managers in organizations. What is management. Distinguish between efficiency and effectiveness. Explain why efficiency and effectiveness are important to management. What do managers do? Describe: Management functions, Management roles Management skills Introduction to Management and Organizations Discuss the changes that are impacting managers jobs. Explain why customer service and innovation are important to the managers job. What is an organization? - characteristics Explain how the concept of an organization is changing? Why study management? Explain the universality of management concept. Explain why an understanding of management is important even if you dont plan to be a manager. Rewards and challenges of being a manager. Who are Managers? A manager is someone who works with and through other people by coordinating and integrating their work activities in order to accomplish organizational goals. A manager is a person who is responsible for the work of one or more other people. Note: a manager is responsible not just for his or her own work, but for the overall performance accomplishment of a team, work group, department, or even organization as a whole. Levels of Managers in an Organization Top level managers. Are responsible for making organization-wide decisions and establishing plans and goals that affect the entire organization. They pay special attention to the external environment, are alert to potential long-run problems and opportunities, and develop appropriate ways of dealing with them. The best top managers should be future oriented strategic thinkers. Names used at level include; CEO, Chief Operating Officer, Vice President, Managing Directors, General Managers, etc Levels of Managers in an Organization Middle managers. Manage the work of first-line managers. Oversee the work of large departments or divisions. Examples are clinic directors in hospitals, deans in colleges/universities, and division managers, plant managers, and branch sales managers in businesses. They work with top managers and coordinate with peers to develop and implement action plans consistent with organizational objectives. They should be team oriented and able to work well with people. Levels of Managers in an Organization First-line managers or supervisors...
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This note was uploaded on 04/09/2008 for the course BUS 103 taught by Professor Obiaku during the Spring '08 term at Community College of Allegheny County.

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Introduction_to_Management_and_Organizations - Chapter 1...

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