Organizational_Culture_and_Environment

Organizational_Culture_and_Environment - Chapter 3...

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Unformatted text preview: Chapter 3 Organizational Culture and the Environment: The Constraints Objectives Distinguish between the omnipotent and symbolic views. Explain organization’s culture: The seven dimensions of culture The impact of strong culture Explain sources of an organization’s culture Describe how culture is transmitted Describe current organizational culture issues facing managers. Describe the organization’s environment: the specific and general environment. The Manager: Omnipotent or Symbolic? The omnipotent view of management holds that managers are directly responsible for an organization’s success or failure. The quality of the organization is determined by the quality of its managers. Managers are held most accountable for an organization’s performance yet it is difficult to attribute good or poor performance directly to their influence to their influence in the organization. The Manager: Omnipotent or Symbolic? (Cont…) The symbolic view of management holds that much of an organization’s success or failure is due to external forces outside of manager’ control. This means that the ability of managers to affect outcome is influenced and constrained by external factors. The factors are; the economy, customers, governmental policies, competitors, industry conditions, technology and the actions of previous managers. Managers symbolize control and influence through their action. What is Culture? Culture is the shared set of believes, values, and patterns of behavior common to a group of people. Culture across the globe vary and may affect business transaction if not understood. To understand other cultures, among the things to avoid is ethnocentrism. Culture shock is the confusion and discomfort a person experiences when in an unfamiliar culture. Organizational Culture Organizational culture is a system of shared meaning and common beliefs held by organizational members that determines, in large degree, how they act towards each other. “That is the way we do things around here.” From these definitions, the following assumptions can be made: Culture is a perception, culture is shared, and culture is descriptive. Dimensions of organizational cultural (refer to page 60). Strong versus Weak Cultures Strong cultures are cultures in which key values are deeply held and widely shared....
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Organizational_Culture_and_Environment - Chapter 3...

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