argues strict lines of communication classical theory

Info iconThis preview shows page 1. Sign up to view the full content.

View Full Document Right Arrow Icon
This is the end of the preview. Sign up to access the rest of the document.

Unformatted text preview: ation - classical theory • a “human-based system of organization” • The potential of every worker and the centrality of communication The to the organizing process to Six Issues Relevant to Organizational Communication • Formal vs. Informal Organization • Cooperation • Communication • Incentives • Authority • Zone of Indifference Six Issues Relevant to Organizational Communication Six Formal vs. Informal Organization Formal Organization - a system of consciously coordinated activities or forces of two or more Formal persons. (definite, structured, common purpose) persons. • • • Informal Organization - based on myriad interactions that take place thourghout an Informal organization’s history. organization’s • • • • Indefinite Structureless No definite subdivisions of personnel Results: customs, mores, folklore, institutions, social norms, ideals -- may lead to formal organization Cooperation Persons are able to communicate with one another Willing to contribute action To accomplish a common purpose Necessary component of formal organization The expression of the net satisfactions or dissatisfactions experienced or anticipated by each The individual in comparison with those experienced or anticipated through alternative opportunities individual Communication Critical to cooperation The most universal form of human cooperation, and perhaps the most complex, is speech The The most likely reason for the success of cooperation and the reason for its failure System of communication: known, formal channels which are as direct (short) as possible, System where the complete line of communication is used, the supervisory heads must be competent, the line of communication should not be interrupted, and every communication should be authenticated. authenticated. Barnard’s system lacks relationship formation and maintenance mechanisms Six Issues Relevant to Organizational Communication Six Incentives Authority Should be available Not discussed in detail Associated with securing cooperation for organizational members The interrelationship among the originator of the communication, the The communication itself, and the receiver communication Authority of position OVER Authority of Leadership (knowledge & ability). Zone of Indifference - orders followed Marks the boundaries of what employees will consider doing without question, Marks based on expectations developed on entering the organization. based Barnard drew...
View Full Document

{[ snackBarMessage ]}

Ask a homework question - tutors are online