Effectiveness must be implemented appropriately

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Unformatted text preview: mplemented appropriately Wastes time and undermines managerial power? Magic formula for every organizational problem? CONCERN for RELATIONSHIPS in the organization. As the need to increase commitment grows, so does the need to develop strong, As communication-based relationships among organizational members, particularly between supervisor and subordinate. between Miles’ Human Resources Theory Miles’ Difficult to adopt principles of human relations theory -- misapplications and Difficult misunderstandings of both classical theory and human relations theory led to Human Resources Theory Human The key element to Human Relations Theory, participation, was used only to The make workers feel as if they were part of the organizational decision-making feel processes processes Key to classical and human relations theory is compliance with managerial Key authority authority Workers are told that they are important but were not treated as such Major Distinctions between Human Resources and Human Relations Theory All people (not just managers) are reservoirs of untapped resources - manager responsibility to tap All physical and creative resources physical Many decisions can be made more effectively and efficiently by workers most directly involved with Many their consequences their Relationship between employee satisfaction and performance - improved satisfaction and morale Relationship contribute back to improved decision making and control contribute Miles’ Human Resources Theory Miles’ Increased satisfaction is related to the improved decision making and self-control Increased that occurs due to participation that is genuinely solicited and heard that Two prevalent Human Resources Theories Rensis Liker Blake & Mouton (Blake & McCanse) Four Systems of Management: Rensis Likert (Figure 3.2, p. 56) Management is crticial to all organizational activities and outcomes Continuum that ranges from more classically oriented system to one based on human Continuum resources theory resources Of all the tasks of management, managing the human component is the central and Of most important task most High producing departments and organizations tend toward System IV; low producing High units favor System I units • • • • System I - Exploitative Authoritative System II - Benevolent Authoritative System III - Consultative System IV - Participative Blake and Mouton’s Managerial Grid Blake Stresses interrelationship between production (task) and people Management’s main purpose is to promote a culture in the organization that Management’s allows for high production at the same time that employees are fostered in their professional and personal development professional Managerial Grid - now Leadership Grid (Blake & McCanse) (Figure 3.3, p. 59) FOCUS: Manger...
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