Unformatted text preview: reactions?
Ans wer: Men expres s em otions m ore intens ely.
If an employee expresses organizationally desired emotions during interpersonal transactions, w hich of the
follow ing is being expressed?
Ans wer: em otional labor
W hich of the follow ing is an important insight that Affective Events Theory provides?
Ans wer: Em otions provide valuable ins ights into how workplace has s les and uplifting events influence em ployee
perform ance and s atis faction.
W hich of the follow ing is a person's ability to be self-aw are, detect emotions in others, and manage emotional cues
Ans wer: em otional intelligence
W hich of the follow ing statements about the determinants of personality is true?
Ans wer: Pers onality appears to be a res ult of both hereditary and environm ental factors .
W hat does the Myers-Briggs Type Indicator classification of "S or N" stand for?
Ans wer: s ens ing/intuitive
A book that profiled 13 contemporary business people w ho created super successful firms including Apple
Computer, FedEx, Honda Motors, Microsoft, and Sony found that all 13 w ere w hat type of thinkers?
Ans wer: intuitive
A high score in w hich dimension of the Big Five model predicts good job performance for all occupational groups?
Ans wer: cons cientious nes s
W hat personality characteristic centers on w hether a person is unemotional and pragmatic and believes that ends
can justify means?
Ans wer: Machiavellianis m
During an annual review Mitchel made the follow ing assertion: "W hen I look at myself and my performance I see
that w hat I have achieved is outstanding and has, not surprisingly, w on me the admiration and envy...
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This note was uploaded on 01/23/2014 for the course COMM 329 taught by Professor Other during the Spring '12 term at UBC.
- Spring '12