Op Man Final Review Problems

It is s c heduled to run the firs t 25 day s of the

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Unformatted text preview: tions is now 32 day s into a planned 42­day projec t. The projec t is div ided into 3 ac tiv ities . The firs t ac tiv ity is des igned to s olic it indiv idual donations . It is s c heduled to run the firs t 25 day s of the projec t and to bring in $23,000. Ev en though we are 32 day s into the projec t, we s till s ee that we hav e only 88 perc ent of this ac tiv ity c omplete. The s ec ond ac tiv ity relates to c ompany donations and is s c heduled to run for 32 day s s tarting on day 7 and ex tending through day 39. We es timate that ev en though we s hould hav e (25/32) 78 perc ent of this ac tiv ity c omplete, it is ac tually only 52 perc ent c omplete. This part of the projec t was s c heduled to bring in $148,000 in donations . The final ac tiv ity is for matc hing funds . This ac tiv ity is s c heduled to run the las t 10 day s of the projec t and has not s tarted. It is s c heduled to bring in an additional $46,000. So far $177,000 has ac tually been brought in on the projec t. Calc ulate the s c hedule v arianc e, s c hedule performanc e index , c os t v arianc e and c os t (ac tually v alue in this c as e) performanc e index . (Negative values should be indicated by a m inus sign. Do not round interm ediate calculations. Round your "perform ance index" values to 3 decim al places and "variance" to the nearest dollar am ount.) Sc hedule v arianc e Sc hedule performanc e index Cos t v arianc e $ $ Cos t performanc e index ­41,425 ± .1% 0.701 ± .005 ­79,800 ± .1% 0.549 ± .005 Explanation: A c t iv it y 1. Solic it 2. Donations 3. Matc hing Funds Total Ex pec ted Planned Rev enue Duration $ 23,000 25 148,000 32 46,000 10 $ 217,000 Planned Planned Start Comp. Date Date 0 25 7 39 32 42 Ex pec ted % Ac tual % Ac tual Rev . Complete Complete to Date 100% 88% 78% 52% 0% 0% $177,000 BCWS A c t iv it y 1 A c t iv it y 2 A c t iv it y 3 Total 100% of $23,000 = 25/32 × $148,000 = 0% of $46,000 = http://e z to.mhe c loud.mc gr a w- hill.c om/hm.tpx? todo= pr intvie w $ 23,000 115,625 0 $ 138,625 7/29 1/29/2014 Assignme nt Pr int Vie w BCWP A c t iv it y 1 A c t iv it y 2 A c t iv it y 3 Total 88% of $23,000 = $ 20,240 52% of $148,000 = 76,960 0% of $46,000 = 0 $ 97,200 Sc heduled v arianc e = $97,200 − $138,625 = − $41,425 Sc heduled performanc e index = $97,200/$138,625 = 0.701 Cos t v arianc e = $97,200 − $177,000 = − $79,800 Cos t performanc e = $97,200/$177,000 = 0.549 6. awar d: 1.42 out of 1.42 points Problem 5-10 Owners of a loc al res taurant are c onc erned about their ability to prov ide quality s erv ic e as they c ontinue to grow and attrac t more c us tomers . They hav e c ollec ted data from Friday and Saturday nights , their bus ies t times of the week . During thes e time periods about 130 c us tomers arriv e per hour for s erv ic e. Giv en number of tables and c hairs , and the ty pic al time it tak es to s erv e a c us tomer, they the owners es timate they c an s erv e on av erage about 126 c us tomers per hour. Us e Ex hibit 5.6. During thes e nights , are they in the z one of s erv ic e, the c ritic al z one, or the z one of nons erv ic e? Zone of nonservice Worksheet Problem 5­10 Learning Objective: 05­04 Compare capacity planning in services to capacity planning in manufacturing. Problem 5-10 Owners of a loc al res taurant are c onc erned about their ability to prov ide quality s erv ic e as they c ontinue to grow and attrac t more c us tomers . They hav e c ollec ted data from Friday and Saturday nights , their bus ies t times of the week . During thes e time periods about 130 c us tomers arriv e per hour for s erv ic e. Giv en number of tables and c hairs , and the ty pic al time it tak es to s erv e a c us tomer, they the owners es timate they c an s erv e on av erage about 126 c us tomers per hour. Us e Ex hibit 5.6. During thes e nights , are they in the z one of s erv ic e, the c ritic al z one, or the z one of nons erv ic e? Zone of nonservice Explanation: Ex hibit 5.6 demons trates the different z ones as a func tion of the s erv ic e rate (mu) and arriv al rate (lambda). Utiliz ation is c omputed as lambda/mu. Where utiliz ation is at or below .70, y ou are in the z one of s erv ic e; between .70 and 1.0, y ou are in the c ritic al z one; and abov e 1.0, y ou are in the z one of nons erv ic e as c us tomers are arriv ing fas ter than y ou c an s erv e them. http://e z to.mhe c loud.mc gr a w- hill.c om/hm.tpx? todo= pr intvie w 8/29 1/29/2014 7. As...
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This note was uploaded on 01/29/2014 for the course MAN 4504 taught by Professor Georgekyparisis during the Fall '09 term at FIU.

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