operational_decision_management_lustratus

A business user viewing the current promotion

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Unformatted text preview: epared to offer a discount of 40 base points on the quoted interest rate. A business user viewing the current promotion decision might see a rule as follows: CAR LOAN INTEREST RATE CALCULATION RULE IF the value of the car loan is below $20000 and the applicant has been a customer for more than 2 years and the number of overdrafts of the applicant in the last 180 days is 0 and the average account balance is above $3000 THEN decrease the loan interest rate by 40 b.p. Figure 4: A typical ‘business user’ view of a decision-making rule presented by the BRMS As well as providing the ability to author, update and inspect the rules, business users may well also want to measure how the rules are working. For example, an executive might want to know how often a loan approval decision is dropping through to a requirement for supervisory approval; if this rate is too high, loan approval processing will be impacted. The response might be either to relax the conditions under which supervisor intervention is required, or to put in place additional supervisory resources to handle the increased demands. Business Event Processing (BEP) Extending decision management to encompass decisions made on a wider basis, business event processing handles the specification and detection of business events of interest. As with BRMSs, the intent of this paper is not to try to provide an in-depth analysis of business event processors (BEPs), but at least at a high level it is beneficial to understand what makes up a BEP since it helps in the overall understanding of decision management options. As discussed earlier, the role of the BEP is to enable business-skilled users to specify operational circumstances of interest and corresponding decisions to be executed if such circumstances occur, and to then detect such circumstances and drive the associated actions. These circumstances could involve different systems, applications and transactions. The way the BEP achieves this is it gathers together information from many different sources and puts them into the proper business context. It...
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This note was uploaded on 01/29/2014 for the course ACC 230 taught by Professor Xia during the Winter '13 term at Bloomsburg.

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