operational_decision_management_lustratus

The last decision might have been added because a

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Unformatted text preview: dress new business needs quickly. The last decision might have been added because a competitor had decided to offer a bonus deal, and this is the response. It would be just as easy to decide to make the bonus rate +3% instead, demonstrating the agility of this approach, and it should be noted that these changes do not require changes to the application programs at all. But also, a business owner could easily check what the rule says at any point to make sure it is what was intended and that it does not fall foul of any regulatory or corporate policy requirements. In IT terms, the way this functionality is delivered is through the use of a Business Rules Management System (BRMS). BRMSs will be discussed in more detail later. Page 5 Business Events Business events are closely related to business rules. The difference between business events and business rules is that while the business rules are triggered at a point in time as part of a specific execution instance of a transaction, as discussed in the previous example, business events involve decision-making based on other dimensions, such as over time or correlated across other activities. There are actually two parts to events processing; detecting the event, and making the appropriate decisions based on that event occurring. The detection is not related solely to the point in time execution of a transaction, but instead to whatever else is happening in the business. Once all the preconditions for the event are met, the second step is to take action, either through a business rule or some other activity such as raising an alert to a supervisor. Events extend decision management so that decisions can be made not just based on a particular point in time transaction, but also on business situations that are a correlation of operational execution over time and across different systems. A simple events example might be a retail company that has decided to introduce a new line with a limited offer discount, where the first 10,000 customers across all its stores will re...
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