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Unformatted text preview: result. These rules therefore lay out the procedures currently in place that dictate how IT-based business operations are carried out, and the BRMS provides access to these rules in business terms so that the business community can author, edit, modify and inspect them as needed. Because these rules control operational execution, changing them will immediately modify decision-making, removing any need for IT application changes and the associated delays. Business agility is improved, costs are reduced and decision-making is streamlined. In addition, the visibility of the rules governing operational decision-making to business executives ensures that current procedures can be properly validated, resulting in more effective and efficient compliance management and greater decision accuracy. BRMS technology opens up significant new opportunities for business success. For instance, the ability to automatically make different decisions in real time based on execution-specific information, such as the customer or client details and previous trading history, enables a higher degree of personalization and hence better business outcomes. But decision-making can also be extended through the use of business event processing (BEP) technology, which enables decision-making rules to take into account business performance and activities over time and across the wider enterprise. This really carries operational decision-making into a different dimension; now decisions can take into account not only execution-specific, point-in-time information but also trending information as well as information coming from other processes and applications across the enterprise. This extension opens up the way to more predictive operational decisions that can take into account business performance data across all aspects of business execution, but that are still actioned automatically without delay. The rest of this report looks a little more deeply at the world of rules-based operational decision-making, showing how it can deliver better business outcomes through decisions that are automated and rigorous but at the same time flexible and open to insp...
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This note was uploaded on 01/29/2014 for the course ACC 230 taught by Professor Xia during the Winter '13 term at Bloomsburg.

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