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All trademarks are acknowledged as the property of their respective owners. Page 1 Executive Summary
Many of the latest initiatives in the IT world are focused around aligning IT resources more closely with business
users and business needs. The more that IT can reduce the gap between the requirements of the business
community and the fulfilment of these requirements, the greater the improvement in business performance.
Companies become more agile and responsive to market changes and new opportunities; governance and risk
can be managed more effectively through better business-oriented visibility of operational execution; and
processes can be streamlined and automated to improve customer service and reduce costs. This report
focuses on one such area that has seen great strides recently, that of improved decision-making.
Executives often complain about inaccurate and untimely decision-making. Decisions should be made
automatically at the point in time they are needed, and with greater accuracy. Too often, decisions have to be
made manually and are based on inadequate data, are inconsistent and are difficult to inspect and validate. On
top of this, even when improvements to decisions can be identified it takes far too long to implement them.
What is wanted is a way to deliver automated operational decisions based on formalized decision-making
criteria that the business community can inspect, validate, improve and update easily and quickly. The days of
reviewing monthly reports to decide on necessary actions are long gone; instead, dynamic agility is required to
remain competitive and seize new opportunities. Two key technologies have emerged that are helping
companies take great strides towards these objectives; Business Rules and Business Events.
Business Rules Management Systems (BRMSs) enable operational decisions to be taken automatically in real
time by an embedded Business Rules Engine (BRE), based on documented rules that evaluate all the necessary
information related to the decision and then come to the desired...
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This note was uploaded on 01/29/2014 for the course ACC 230 taught by Professor Xia during the Winter '13 term at Bloomsburg.
- Winter '13