The most obvious changes may be related to technology

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Unformatted text preview: e service is “Saving the World One Computer at a Time. 24 Hours a Day. Your Place or Ours!” THE CHANGING ENVIRONMENT Many changes in the environment occurred to create the need for Geek Squad’s services. Future changes are also likely to change the way Geek Squad operates. An environmental scan helps understand the changes. The most obvious changes may be related to technology. Wireless broadband technology, high-definition televisions, products with Internet interfaces, and a general trend toward computers, phones, entertainment systems, and even appliances being interconnected are just a few examples of new products and applications for consumers to learn about. There are also technology-related problems such as viruses, spyware, lost data, and “crashed” or inoperable computers. New technologies have also created a demand for new types of maintenance such as password management, operating system updates, disk cleanup, and “defragging.” Another environmental change that contributes to the popularity of Geek Squad is the...
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This document was uploaded on 01/30/2014.

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