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51 internet based collaboration environments virtual

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Unformatted text preview: ormation Systems Chapter 2 E-Business: How Businesses Use Information Systems Systems That Span the Enterprise Collaboration and Communication Systems: Collaboration “Interaction” Jobs in a Global Economy “Interaction” • Enterprise-wide information system solutions for interaction • • E-mail and instant messaging (IM) • Cell phones and wireless handhelds • Social networking • Wikis • 2.51 Internet-based collaboration environments Virtual worlds Essentials of Business Information Systems Chapter 2 E-Business: How Businesses Use Information Systems Systems That Span the Enterprise E-Business, E-Commerce, and E-Government • E-business • Use of digital technology and Internet to drive major business processes • E-commerce • Subset of e-business • Buying and selling goods and services through Internet • E-government: • 2.52 Using Internet technology to deliver information and services to citizens, employees, and businesses Essentials of Business Information Systems Chapter 2 E-Business: How Businesses Use Information Systems The Information System’s Function in Business The Information Systems Department • Programmers • Systems analysts • Principle liaisons to rest of firm • Information systems managers • Leaders of teams of programmers and analysts, project managers, physical facility managers, telecommunications managers, database spets, managers of computer operations and data entry staff • Senior managers: CIO, CSO, CKO • End users • External spets 2.53 Essentials of Business Information Systems Chapter 2 E-Business: How Businesses Use Information Systems The Information System’s Function in Business Information Systems Services Information • Services provided by the information systems department include: • Computing and telecommunications services • Data management services • Application software services • Physical facilities management services • IT management services • IT standards services • IT educational services • IT research and development services 2.54...
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