7 essentials of business information systems chapter

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Unformatted text preview: d accounting • Human resources 2.7 Essentials of Business Information Systems Chapter 2 E-Business: How Businesses Use Information Systems Components of a Business The Four Major Functions of a Business Figure 2-1 Every business, regardless of its size, must perform four functions to succeed. It must produce the product or service; market and sell the product; keep track of accounting and financial transactions; and perform basic human resources tasks, such as hiring and retaining employees. 2.8 Essentials of Business Information Systems Essentials Chapter 2 E-Business: How Businesses Use Information Systems Components of a Business Organizing a Business: Basic Business Functions • Five basic business entities: • Suppliers • Customers • Employees • Invoices/payments • Products and services 2.9 Essentials of Business Information Systems Chapter 2 E-Business: How Businesses Use Information Systems Components of a Business Business Processes • Logically related set of tasks that define how specific business tasks are performed • The tasks each employee performs, in what order, and on what schedule • E.g. Steps in hiring an employee • Some processes tied to functional area • Sales and marketing: Identifying customers • Some processes are cross-functional • 2.10 Fulfilling customer order Essentials of Business Information Systems Chapter 2 E-Business: How Businesses Use Information Systems Components of a Business The Order Fulfillment Process Fulfilling a customer order involves a complex set of steps that requires the close coordination of the sales, accounting, and manufacturing functions. 2.11 Figure 2-2 Essentials of Business Information Systems Chapter 2 E-Business: How Businesses Use Information Systems Components of a Business Interactive Session: Organizations Interactive Toyota As Number One • Read the Interactive Session and then discuss the following questions: • What are the basic principles of Toyota’s production system? To which areas of the organization do these principles a...
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