Week 4 Class 1.pptx - BUS 302-11: ORGANIZATIONAL BEHAVIOR...

BUS 302-11:
ORGANIZATIONAL
BEHAVIOR
WEEK #4 CLASS #1
CHAPTER 4: INDIVIDUAL ATTITUDES AND BEHAVIOR

4.1 THE CASE OF ENTERPRISE HOLDINGS

4.1 THE CASE OF ENTERPRISE HOLDINGS
Case Discussion Questions
1. What are some of the advantages and disadvantages of a promote-
from-within culture, such as that of Enterprise Holdings?
2. What would be the characteristics of employees who would have a
good fit with Enterprise?
3. What characteristics of Enterprise do you believe are responsible for
the high level of organizational commitment employees display?

4.2 WORK ATTITUDES
• Attitude – our opinions, beliefs and feelings about aspects of our
environment. Two key attitudes that are most relevant:
1. Job satisfaction – the feelings people have towards their jobs
2. Organizational commitment – the emotional attachment people
have toward the company they work for
• Job engagement – Investment of one’s mental, emotional, and physical
energies at work

4.2 WORK ATTITUDES (CONT.)
• What makes you satisfied with your job?

4.2 WORK ATTITUDES (CONT.)
Figure 4.2 Factors Contributing to Job
Attitudes

4.2 WORK ATTITUDES (CONT.)
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