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Professional Writing Rhetorical Analysis Assignment

Claiming that they were shocked and surprised by

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Unformatted text preview: these customer reviews, the company is connecting to their audience and showcasing good character. • Pathos in the passage was especially obvious, as Apple would express sympathy for their consumers. Claiming that they were “shocked” and “surprised” by their recent issues with reception, presented honest concern. By doing this, Apple’s apology was more likely to be accepted by their audience. A particular point in which pathos was exp...
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