COM 320 Reaction Paper #11

The prior relationship reputations and organizational

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Unformatted text preview: heory’s process: When a crisis occurs, there is a crisis responsibility that is involved. This responsibility is composed of crisis strategies and crisis history. While emotions and behavioral interactions are taken into account with crisis responsibility, the crisis history focuses on prior relationship reputations with other organizations. The prior relationship reputations and organizational reputations lead into effects on behavioral interactions as well. Therefore, it is evident that the history of an organization, as well as the emotions and interactions involved, are important to consider when undergoing...
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This document was uploaded on 02/15/2014 for the course CAP 320 at Grand Valley State.

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