2300 book notes

Group members generally respond to individuals who

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Unformatted text preview: s develop and feelings of friendship and camaraderie emerge o performing - the real work of the group gets done o adjourning - a group is dispersed; when a group completes the finished product group norms o group norms - shared guidelines or rules for behavior that most group members follow o conformity and deviance ! group members conform to norms because: • they want to obtain rewards and avoid punishments • they want to imitate group members whom they like and admire • they have internalized the norm and believe it is the right and proper way to behave ! group members generally respond to individuals who behave deviantly: • by trying to get the member to change • expelling the member • or changing the group norm o encouraging a balance of conformity and deviance ! this helps an organization ! to ensure adequate tolerance of deviance • managers can be role models for the group and encourage/accept employees' suggestions for changes in procedures • managers should let employees know that there are always ways to improve group processes and performance • managers should encourage employees to periodically assets the appropriateness of their norms Group cohesiveness • group cohesiveness - the degree to which members are attracted to or loyal to their group • high cohesiveness --> strongly value their group and membership • researchers recommend medium cohesiveness • consequences of group cohesiveness o level of participation within a group ! should strive for medium, not high cohesiveness as high cohesiveness results in longer meetings and more often meetings o level of conformity to group norms ! • increasing levels of group cohesiveness increases conformity, which can be dangerous due to little cohesiveness o emphasis on group goal accomplishment ! higher group cohesiveness = higher goal accomplishment ! moderate level of cohesiveness = ability to focus on group and organizational goals factors leading to group cohesiveness o group size o effectively managed diversity o group identity and healthy competition ! creating group identity helps increase cohesivness o success Reducing Social Loafing in Groups • • social loafing - the tendency of individuals to put forth less effort when they work in groups than when they work alone steps to reduce it o make individual contributions to a group identifiable o emphasize the valuable contributions of individual members ! if people feel recognized, they are more likely to perform better o keep group size at an appropriate level...
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This document was uploaded on 02/18/2014 for the course BCOR 2300 at Colorado.

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