2300 book notes

Make sure a teams work is sufficiently complex so it

Info iconThis preview shows page 1. Sign up to view the full content.

View Full Document Right Arrow Icon
This is the end of the preview. Sign up to access the rest of the document.

Unformatted text preview: om various departments or divisions who meet to solve a specific, mutual problem; also called ad hoc committee o great for managers who don't have time to explore an issue personally self-managed work teams - a group of employees who supervise their own activities and monitor the quality of the goods and services they provide o managers assign overall goals but each individual can decide how to meet those goals o to be effective, managers: ! give teams enough responsibility and autonomy to be truly self-managing ! make sure a team's work is sufficiently complex so it entails a number of different steps or procedures that must be performed and results in some kind of finished end product ! carefully select members ! managers should be only guidance, coaching and supporting, not supervising ! analyze what type of training members need and provide it virtual teams - a team whose members rarely or never meet face-to-face but, rather interact by using various forms of information technology such as e-mail, computer networks, telephone, fax and videoconferences o synchronous technologies ! team members communicate in real time; e.g. videoconferencing, teleconferencing o asynchronous technologies • • ! delay communication, e.g. e-mail, bulletin boards friendship groups - in informal group composed of employees who enjoy one another's company and socialize with one another o managers form these as well and managers often talk about work-related topics so these groups can be very helpful in solving some problems of managers interest groups - an informal group composed of employees seeking to achieve a common goal related to their membership in an organization o e.g. providing child care, encouraging employees flexible work hours, etc Group Dynamics • • • group size and roles o group size ! small groups offer advantages: • interact more with each other and find it easier to coordinate their efforts • be more motivated, satisfied, and committed • find it easier to share info • be better able to see the importance of their personal contributions for group success ! large groups offer advantages • more resources • division of labor ! large group disadvantages • problems of communication and coordination • lower levels of motivation • more difficult to share info • might not see value in individual's efforts o group roles ! set of behaviors and tasks that a member of a group is expected to perform because of his or her position in the group ! role making - taking the initiative to modify an assigned role by assuming additional responsibilities group leadership o formal leaders - appointed my managers o informal leaders - emerge naturally in a group group development over time o forming - members try to get to know each other and reach a common understanding of what the group is trying to accomplish and how group members should behave • • ! managers should make everyone feel a part of the group o storming - group members experience conflict and disagreement because some members do not wish to submit to the demands of other group members ! managers should ensure conflict does not get out of hand o norming - close ties between group member...
View Full Document

This document was uploaded on 02/18/2014 for the course BCOR 2300 at Colorado.

Ask a homework question - tutors are online