brazil report 2007

Areas such as legal tax information systems

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Unformatted text preview: TERHOUSECOOPERS ASSISTED IN THIS CASE By PROVIDING THE FOLLOWING SERVICES: Once the system was delivered the internal customers had to accept this new code and prepare for the changes the new system forced to the existing processes. PricewaterhouseCoopers has been called upon to support the last phase of the systems development effort. The scope of action was concentrated in the following major areas: To validate the new code the users developed a series of test scenarios that followed the supply chain process (vendor master, item file, PO creation, merchandise receiving at the distribution centre, store and club, transfers, returns and POS sales). • Establish a Project Management Office (PMO) – Give support for the project manager, support on project plan elaboration and schedule tracking of overall project and elaborate overall project performance status report. To prepare for the changes to the process users had to develop training material, communication strategy, help desk infrastructure, plan for contingency and develop an overall implementation plan. • System test monitoring and control – Support the test leader, track evolution of the test activities, link issues of the system tests and follow up the issues and their evolution. All these tasks were coordinated using project management techniques such as: scope management, risk management, issues management, communication management, quality management and resource management so that all activities were monitored and the productivity was measured. • Support on implementation plans – Support the elaboration of schedule and preparation for implementation plans, provides mentoring and methodology for the following project deliverables: Communication plan, Roll-out plan, Contingency/Fall Back plan and Training plan. Outcome Over 50 users were directly involved working for over 5,000 man/hours during 11 months. • Perform a quality assurance for test plans – Map current processes in order to figure-out combination of processes to be tested, give alternatives and recommendations for processes and align all recommendations given by PricewaterhouseCoopers’ tax resources. Thousands of POs and Notas fiscais were keyed in, received, transferred and returned to vendors. 128 tax conditions were tested in more than 700 scenarios accounting for more than 90% of all the transaction Wal-Mart currently processes today. 1 29 Bentonville, Arkansas is the global headquarters (Home office) of Wal-Mart Stores Inc. 2006/2007 FROM SÃO PAULO TO SHANGHAI – New consumer dynamics: the impact on modern retailing* 2006/2007 FROM SÃO PAULO TO SHANGHAI New consumer dynamics: the impact on modern retailing* Brazil BIBLIOGRAPHy AC Nielsen Associação Brasileira de Supermercados Brazil Business Magazine Central Bank of Brazil Exame Melhores e Maiores Gazeta Mercatil Instituto Brasileiro de Geografia e Estatística 30 2006/2007 FROM SÃO PAULO TO SHANGHAI New consumer dynamics: the impact on modern retailing* Contact Us For further information, please contact one of our key sector leaders: Carrie yu Global Retail & Consumer Leader [email protected] Márcio Vieira Retail & Consumer Territory Sector Leader [email protected] Luis Reis Tax & Legal Leader [email protected] Special thanks to Edu Mendes for the Brazil’s cover image. 31...
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This document was uploaded on 02/14/2014 for the course MBA MBA at SPSU.

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