For strategic and operational decision making and

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Unformatted text preview: sign in a Changing World, 5th Edition 38 RMO Application Architecture Plan pp (continued) 1 Retail store system (RSS) Replace existing retail store system with system existing retail store system with system integrated with CSS Accounting/finance system Purchase intranet application to maximize employee intranet application to maximize employee access to financial data for planning and control Human resources (HR) system (HR) Purchase intranet application to maximize employee access to human resources forms, procedures, and benefits information Systems Analysis and Design in a Changing World, 5th Edition Timetable for RMO Strategic Plan 39 1 Figure 1-13 Systems Analysis and Design in a Changing World, 5th Edition 40 1 The Customer Support System (CSS) Customer Support System (CSS) RMO core competency is their ability to develop and core competenc is their abilit to de and maintain customer loyalty CSS is a core system supporting complete customer relationship management Inquiries, order entry, order tracking, shipping, back ordering returns sales analysis ordering, returns, sales analysis Systems analysis activities will define system requirements in detail Strategic plan’s stated objectives will form guidelines plan stated objectives will form guidelines as project proceeds Systems Analysis and Design in a Changing World, 5th Edition 41 1 Analyst as a System Developer as System Developer Part 1: The systems analyst The anal Chapter 1: The world of the information systems analyst (this chapter) Chapter 2: Approaches to system development Approaches to system development Predictive and adaptive SDLCs Traditional approach Object-oriented approach Chapter 3: The analyst as a project manager Systems Analysis and Design in a Changing World, 5th Edition 42 Analyst as a System Developer (continued) 1 Part 2: Systems analysis tasks Chapter 4: Beginning the analysis: Investigating 4: Beginning the analysis: Investigating system requirements Chapter 5: Modeling system requirements Chapter 6: Traditional approach to requirements 6: Traditional approach to requirements Chapter 7: Object-oriented approach to requirements Chapter 8: Evaluating alternatives for requirements, environment, and implementation environment, and implementation Systems Analysis and Design in a Changing World, 5th Edition Analyst as a System Developer (continued) 43 1 Part 3: Systems design tasks Chapter 9: Moving...
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