quality education - In 2005 nursing leaders responded to...

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In 2005, nursing leaders responded to the IOM call to improve the quality of healthcare by forming the Quality and Safety Education for Nurses (QSEN) initiative funded by the Robert Wood Johnson Foundation. The QSEN initiative consisted of the development of quality and safety competencies that serve as a resource for nursing faculty to integrate contemporary quality and safety content into nursing education ( QSEN Institute, 2013 ). The focus of QSEN, now the QSEN Institute, has expanded from undergraduate nursing students’ education to include quality and safety education for all nurses. The mission of QSEN is to address the challenge of assuring that nurses have the knowledge, skills, and attitudes (KSA) necessary to continuously improve the quality and safety of the healthcare systems in which they work. QSEN is a national movement that guides nurses to redesign the ‘what and how’ they deliver nursing care so that they can ensure high-quality, safe care. Linda Cronenwett, PhD, RN, FAAN, the founder of
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Unformatted text preview: QSEN, often states that QSEN helps nurses to identify and bridge the gaps between what is and what should be and helps nurses focus their work from the lens of quality and safety (Personal Communication, 2013). Viewing nurses’ work through the lens of quality and safety requires a contemporary approach that incorporates systems thinking. A crucial skill, systems thinking helps nurses to meet the challenge of improving healthcare as they move beyond the application of the QSEN competencies from individual patients and families to accelerate the overall improvement of healthcare quality and safety. In this article, we review the history of QSEN and propose a framework that expands nursing focus from individual care based on personal effort and care of the individual to systems thinking and care of the system. Examples are provided to demonstrate how to integrate systems thinking in the application of QSEN competencies and how systems thinking can be taught and measured....
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