3-20-08 - Notes 3-20-08 Managing Cultural Diversity...

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Notes 3-20-08 Managing Cultural Diversity Cultural diversity encompasses the full mix or the subcultures to which members of the workforce belong. Pluralistic Management: diversity is not just looking different; integrating ideas together Organization goals for managing cultural diversity include: o Legal compliance o Creating a positive culture for employees o Creating economic value o Insuring a safe work environment o Encouraging multiple perspectives on problems o Helping improve organizational performance Figure 18.4- What Companies Cover in Diversity Initiatives Cultural Change Challenges o Managing the reactions of the members of the dominate culture, who may feel that they have lost some of the power they previously had. o Synthesizing the diversity of opinions from individuals, and using them as the basis for reaching meaningful agreement on issues. o Avoiding real and perceived tokenism and quota systems that can help the organization achieve its quantitative goals but can be destructive to developing a
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3-20-08 - Notes 3-20-08 Managing Cultural Diversity...

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