COMM 392 Chapter 3 Reading Notes

Individual group supervisory should follow a

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Unformatted text preview: nts • Step 6 - develop a job description and job specification • Step 7 - review and update the job description and job specification Methods of Collecting Job Analysis Information The Interview • individual; group; supervisory • should follow a structured or checklist format Questionnaires • having employees fill out questionnaires to describe their job-related duties and responsibilities • how structured the questionnaire should be and what questions to include Observation • not appropriate when the job entails a lot of mental activity that cannot be measured Participant Diary/Log • involve asking employees to keep a diary/log or a list of what they do during the day • too time-consuming to be practical The World Cafe • an approach for hosing a number of simultaneous, free-flowing, and relaxed conversations about issues that matter to a group • foster dialogue in which the goal is thinking together Quantitative Job Analysis Techniques Position Analysis Questionnaire • a questionnaire used to collect quantifiable data concerning the duties and responsibilities of various jobs • provides quantitative score or profile of a job • decision-making/communication/social responsibilities • skills • physical activity • vehicles/equipment operation • information processing Functional Job Analysis • a quantitative method for classifying jobs based on types and amounts of of responsibility for data, people, and things, as well as the extent to which instructions, reasoning, judgement, and verbal facility are necessary for performing assigned tasks; performance standards and training requirements are also identified • answer the question - “to do this task and meet these standards, what training does the worker require” National Occupational Classification • a reference tool for writing job descriptions and job specifications; compiled by the federal government, it contains comprehensive, standardized descriptions of about 25000 occupations and the requirements for each • occupation - a collection of jobs that share some of all of a set of main duties • grouped into skill level and skill type • promote uniformity and facilitate the exchange of information about salaries and benefits Writing Job Descriptions and Job Specifications Job Descriptions • written statement of what the jobholder actually does, how he or she does it, and under what conditions the job is performed Job Identification • job title, department, reports to, data, prepared by, who approved the description and approval date, job code Job Summary • general nature of the job • major functions or activities Relationships • reports to, supervises, works with, contacts outside the company Duties and Responsibilities • major duties and responsibilities Authority Performance Standards Working Conditions Job Description Guidelines • be clear • indicate scope of authority • be specific • be brief • recheck Job Descriptions and Human Rights Legislation • ensure there is no discrimination • essential job duties should be clearly identified • reasonable accommodation to the point of undue hardship is required Job Specifications • all listed qualifications must be justifiable Legal Compliance • what minimum qualifications would be required if this job were being filled in the immediate future? • physical demands analysis - identification of the senses used and type, frequency, and amount of physical effort involved in the job...
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This document was uploaded on 02/26/2014 for the course COMM 392 at University of British Columbia.

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