Comm 292 eiston lo chapter summary a defining

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Unformatted text preview: B? Comm 292 , Eiston Lo CHAPTER SUMMARY: A. Defining Organizational Behaviour Notes: – Organi nal behaviour is a field of study that investigates the impact that individuals, groups, and structure have on behaviour orga urpose is to ap no dge ng an orga s effectivene – OB is co organi ion and ho the organi o people do in an our affects the performance of – OB includes the topics of motivation, leadership, po interpersonal communication, group structure and processes, learning, attitude development and perception, change processes, confli design, and tre – Why Do We Study OB? To learn about yourself an eal You i be a part of various organi ions Orga ns are increasi ng individuals to o in teams, at least some of the time agers or entrepreneurs We Mean by Orga – n? usly coordinated social unit composed of a group of peopl ich functions on a relatively continuous basis to achieve a common goal or set of go – Manufacturing and service firms are org ns, and so are schools, hospitals, churches, military units, retail stores, police departments, volunteer org ns, start-ups, and local, state and federal government agenci – Orga ns can be located in the public sector or the private sector, they can be unioni ey can be publicly traded or they can be p – ons are publicly traded, senior managers typically are responsible to a board of dire ich may or ma active role in the fi – ers or the managers re – ms can also operate in the for-profit or the non-profit secto – orga organi is sm en as o le, should sugge ihood t hen one Prepared by: Eiston Lo, University of British Columbia th Source: Langton, Robbin, & Judge, Organizational Behaviour: Concepts, Controversies, Applications 5 Cdn Edition 4 Chapter 1 What is OB? Comm 292 , Eiston Lo – ees are as to move beyond their traditional function of providing labour and play a more proactive role in achieving orga al success, the roles of managers and employees are becoming blurred in many orga n – Managers are increasingly ing employees to share in their decision-m ing processes rather than si Therefore, organi behaviour is not just for employees or manag – OB applies e others: on the churc t – all situations i ich you intera court, at the grocery store, in school, or in personal S ills asingly competitive and demanding individuals need to have good peo l r place, – Managers may get by on their tech le, but leadership and communic...
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This document was uploaded on 02/27/2014 for the course COMM 292 at University of British Columbia.

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