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functions on a relatively continuous basis to achieve a common goal or set of goals. Toyota is an
organization. Greenpeace is an organization. A sorority is an organization. Technically, the family unit
is an organization. OB research, however, has tended to focus on formal, work-related organizations.
3. “Behaviour is generally predictable, so there is no need to formally study OB.” Do you agree
or disagree with this statement? Why?
A better statement might be that, given situational variables, human behaviour is predicable with some
probability of certainty. Although OB represents substantial progress in predicting behaviour, it cannot
yet consistently and perfectly predict behaviour. There are many questions that remain unanswered.
There is also some research that is inconsistent and even controversial. Recent trends in research,
however, have made tremendous gains in knowledge.
4. What are some of the challenges and opportunities that managers face in today ’s workplace?
The workplace that both employees and managers face today differs in some fairly fundamental ways
from the workplace that we faced 20 years ago. Some of the challenges facing today’s workplace
include work-life balance, sharing power, managing in a changing and competitive environment,
globalization, temporary (contingency) workers, and workplace diversity.
5. What are the three levels of analysis in our OB model? Are they related? If so, how?
The OB model proposes that there are three levels of analysis in OB, and that as we move from the
individual level, through the group level, to the organization-systems level, we add systematically to
our understanding of behaviour in organizations. The three basic levels are analogous to building
blocks; each level is constructed upon the previous level. Group concepts grow out of the foundation
laid in the individual section; we overlay structural constraints on the individual and group in order to
arrive at organizational behaviour.
6. Why is job satisfaction an important consideration for OB?
Some researchers argue that satisf...
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This document was uploaded on 02/27/2014 for the course COMM 292 at University of British Columbia.
- Fall '12