Job satisfaction is a concern because it is

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Unformatted text preview: action is a legitimate objective of an organization, which should provide employees with jobs that are challenging and intrinsically rewarding. Job satisfaction is a concern because it is negatively related to absenteeism and turnover, which cost organizations considerable amounts of money annually. 7. What are effectiveness and efficiency, and how are they related to OB? Productivity is a performance measure including both effectiveness and efficiency. The first is the achievement of goals; the second is the ratio of output to input required to achieve goals. Goals are part of OB motivational models. As we will see in chapters 5 and 6, motivation theories and practices are directly related to both effectiveness and efficiency. 8. What does it mean to say OB takes a contingency approach in its analysis of behaviour? OB looks at the situation, and recognizes that in different situations, different ways to behave may be more appropriate. For example, there is no one right way to lead, much depends on such things as the needs of the followers. A contingency approach to OB is preferred because we are unable to Prepared by: Eiston Lo, University of British Columbia th Source: Langton, Robbin, & Judge, Organizational Behaviour: Concepts, Controversies, Applications 5 Cdn Edition 16 Chapter 1 What is OB? Comm 292 , Eiston Lo make unequivocal statements that can explain and predict the behaviour of every individual in every situation. There are individual differences as well as group and organizational variables that moderate the “if X, then Y” statement. The contingency approach should lead to more accurate, though complex, predictions and explanations of behaviour. Prepared by: Eiston Lo, University of British Columbia th Source: Langton, Robbin, & Judge, Organizational Behaviour: Concepts, Controversies, Applications 5 Cdn Edition 17...
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This document was uploaded on 02/27/2014 for the course COMM 292 at University of British Columbia.

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