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Unformatted text preview: n’ about quantified results (as opposed to
paying management bonuses for strategies delivered, without results) and asked his chief planner to
quantify his ‘Business Objectives’ (quite technical most) to present to the money guys. It worked.
(Corrupted for anonymity, and used after asking client permission) 8. Some metrics support other metrics. You’d better know which is the star, and which is
the supporting role.
Ralph Keeney’s Levels (‘Value-Focused Thinking’) Keeney’s Levels are all relative to your level in the
• Fundamental Objectives (Your boss level of
concern) • Strategic Objectives (you, your responsibility and
concern) • Means Objectives (your staff, and support,
objectives that will contribute to meeting your
own objectives) This relative identification of the level of concern helps in understanding responsibility for
objectives and requirements. You need to keep focus on your own strategic objectives, and
communicate about those above, and those below, with appropriate people. Don’t take it all on
9. Metrics don’t add up, but you need to...
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This document was uploaded on 02/26/2014 for the course E 515 at University of Louisiana at Lafayette.
- Spring '13
- Systems Engineering