Fast Food Nation

And the fast food chains have fought against unions

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Unformatted text preview: restaurant has about fifty crew members. They work an average of thirty hours a week. By hiring a large number of crew members for each restaurant, sending them home as soon as possible, and employing them for fewer than forty hours a week whenever possible, the chains keep their labor costs to a bare minimum. A handful of fast food workers are paid regular salaries. A fast food restaurant that employs fifty crew members has four or five managers and assistant managers. They earn about $23,000 a year and usually receive medical benefits, as well as some form of bonus or profit sharing. They have an opportunity to rise up the corporate ladder. But they also work long hours without overtime — fifty, sixty, seventy hours a week. The turnover rate among assistant managers is extremely high. The job offers little opportunity for independent decisionmaking. Computer programs, training manuals, and the machines in the kitchen determine how just about everything must be done. Fast food managers do have the power to hire, fire, and schedule workers. Much of their time is spent motiv...
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This note was uploaded on 02/25/2014 for the course MGMT 120 taught by Professor Litt during the Spring '08 term at UCLA.

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