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Unformatted text preview: ly ran the kitchen, assigning tasks to various workers for maximum efficiency, predicting future orders
on the basis of ongoing customer flow.
Bigari was cordial, good-natured, passionate about his work, proud of the new devices. He told me the new software brought the “just in
time” production philosophy of Japanese automobile plants to the fast food business, a philosophy that McDonald’s has renamed Made for
You. As he demonstrated one contraption after another — including a wireless hand-held menu that uses radio waves to transmit orders — a
group of construction workers across the street put the finishing touches on a new subdivision called Constitution Hills. The streets had
patriotic names, and the cattle ranch down the road was for sale. throughput
EVERY SATURDAY ELISA ZAMOT gets up at 5:15 in the morning. It’s a struggle, and her head feels groggy as she steps into the shower. Her little
sisters, Cookie and Sabrina, are fast asleep in their beds. By 5:30, Elisa’s showered, done her hair, and put on her McDonald’s uni...
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This note was uploaded on 02/25/2014 for the course MGMT 120 taught by Professor Litt during the Spring '08 term at UCLA.
- Spring '08