Unformatted text preview: there was mustard on it. Elisa hopes to find her next job at a Wal-Mart, at a clothing store, anywhere but a fast
food restaurant. A good friend of hers works at FutureCall, the largest telemarketer in Colorado Springs and a big recruiter of teenaged labor.
Her friend works there about forty hours a week, on top of attending Harrison High. The pay is terrific, but the job sounds miserable. The
sort of workplace regimentation that the fast food chains pioneered has been taken to new extremes by America’s telemarketers.
“IT’S TIME FOR BRINGING IN THE GREEN!” a FutureCall recruiting ad says: “Lots O’ Green!” The advertisement promises wages of $10 to $15 an
hour for employees who work more than forty hours a week. Elisa’s friend is sixteen. After school, she stays at the FutureCall building on
North Academy Boulevard until ten o’clock at night, staring at a computer screen. The computer automatically dials people throughout the
United States. When somebody picks up the phone, his or her name flashes on the screen, al...
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This note was uploaded on 02/25/2014 for the course MGMT 120 taught by Professor Litt during the Spring '08 term at UCLA.
- Spring '08