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Unformatted text preview: Security Council, a group funded by the large chains, found that about half of all restaurant workers engaged in some form of
cash or property theft — not including the theft of food. The typical employee stole about $218 a year; new employees stole almost $100
more. Studies conducted by Jerald Greenberg, a professor of management at the University of Ohio and an expert on workplace crime, have
found that when people are treated with dignity and respect, they’re less likely to steal from their employer. “It may be common sense,”
Greenberg says, “but it’s obviously not common practice.” The same anger that causes most petty theft, the same desire to strike back at an
employer perceived as unfair, can escalate to armed robbery. Restaurant managers are usually, but not always, the victims of fast food crimes.
Not long ago, the day manager of a Mc-Donald’s in Moorpark, California, recognized the masked gunman emptying the safe. It was the night
The Occupational Saf...
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This note was uploaded on 02/25/2014 for the course MGMT 120 taught by Professor Litt during the Spring '08 term at UCLA.
- Spring '08