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Unformatted text preview: them very simple, write them at a fifth-grade level, and write them in Spanish and English.”
All of the executives agreed that “zero training” was the fast food industry’s ideal, though it might not ever be attained.
While quietly spending enormous sums on research and technology to eliminate employee training, the fast food chains have accepted
hundreds of millions of dollars in government subsidies for “training” their workers. Through federal programs such as the Targeted Jobs Tax
Credit and its successor, the Work Opportunity Tax Credit, the chains have for years claimed tax credits of up to $2,400 for each new lowincome worker they hired. In 1996 an investigation by the U.S. Department of Labor concluded that 92 percent of these workers would have
been hired by the companies anyway — and that their new jobs were part-time, provided little training, and came with no benefits. These
federal subsidy programs were created to reward American companies that gave job traini...
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- Spring '08