Unformatted text preview: form. She’s
sixteen, bright-eyed and olive-skinned, pretty and petite, ready for another day of work. Elisa’s mother usually drives her the half-mile or so
to the restaurant, but sometimes Elisa walks, leaving home before the sun rises. Her family’s modest townhouse sits beside a busy highway on
the south side of Colorado Springs, in a largely poor and working-class neighborhood. Throughout the day, sounds of traffic fill the house, the
steady whoosh of passing cars. But when Elisa heads for work, the streets are quiet, the sky’s still dark, and the lights are out in the small
houses and rental apartments along the road.
When Elisa arrives at McDonald’s, the manager unlocks the door and lets her in. Sometimes the husband-and-wife cleaning crew are just
finishing up. More often, it’s just Elisa and the manager in the restaurant, surrounded by an empty parking lot. For the next hour or so, the
two of them get everything ready. They turn on the ovens and grills. They go downstairs into the basement and get food and suppl...
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This note was uploaded on 02/25/2014 for the course MGMT 120 taught by Professor Litt during the Spring '08 term at UCLA.
- Spring '08