Unformatted text preview: e on the bottom of its soda cups. More importantly, the chain pays the
highest wages in the fast food industry. The starting wage of a part-time worker at In-N-Out is $8 an hour. Full-time workers get a benefits
package that includes medical, dental, vision, and life insurance. The typical salary of an In-N-Out restaurant manager is more than $80,000 a
year. The managers have, on average, been with the chain for more than thirteen years. The high wages at In-N-Out have not led to higher
prices or lower-quality food. The most expensive item on the menu costs $2.45. There are no microwaves, heat lamps, or freezers in the
kitchens at In-N-Out restaurants. The ground beef is fresh, potatoes are peeled every day to make the fries, and the milk shakes are made
from ice cream, not syrup.
In March of 2000, the annual Restaurants and Institutions Choice in Chains survey found that among the nation’s fast food hamburger
chains, In-N-Out ranked first in food quality, value, service, atmosphere, and cl...
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This note was uploaded on 02/25/2014 for the course MGMT 120 taught by Professor Litt during the Spring '08 term at UCLA.
- Spring '08