This preview shows page 1. Sign up to view the full content.
Unformatted text preview: few other
employers. A job at a fast food restaurant became an American rite of passage, a first job soon left behind for better things. The flexible terms
of employment in the fast food industry also attracted housewives who needed extra income. As the number of baby-boom teenagers
declined, the fast food chains began to hire other marginalized workers: recent immigrants, the elderly, and the handicapped.
English is now the second language of at least one-sixth of the nation’s restaurant workers, and about one-third of that group speaks no
English at all. The proportion of fast food workers who cannot speak English is even higher. Many know only the names of the items on the
menu; they speak “McDonald’s English.”
The fast food industry now employs some of the most disadvantaged members of American society. It often teaches basic job skills — such
as getting to work on time — to people who can barely read, whose lives have been chaotic or shut off from the mainstream. Many individual franch...
View Full Document
This note was uploaded on 02/25/2014 for the course MGMT 120 taught by Professor Litt during the Spring '08 term at UCLA.
- Spring '08