Team vs Individual

Belong and with whose norms individuals are likely to

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Unformatted text preview: in which an individual is confronted by divergent role expectations 2) Norms – Acceptable standards of behavior within a group that are shared by the group’s members o Ex: golfers don’t talk when others are hitting o Performance, appearance, social arrangement norms o Ex: Hawthorne Studies § Relationship between the physical environment and productivity § Increase in light, increase in output, but also a decrease in light increased output § Women telephone workers separated and output increased steadily because considered “special” o Conformity: The adjustment of one’s behavior to align with the norms of the group o Reference group: Important group to which individuals belong or hope to belong and with whose norms individuals are likely to conform o Deviant Workplace Behavior: Voluntary behavior that violates significant organizational norms and, in so doing, threatens the well- being of the organization or its members. 3) Status – A socially defined position or rank given to groups or group members by others o Status Characteristic Theory – A theory that states that differences in...
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This document was uploaded on 03/02/2014 for the course MGMT 201 at Georgetown.

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