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Also called antisocial behavior or workplace

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Unformatted text preview: ich an individual is confronted by divergent role expectations Norms: Acceptable standards of behavior within a group that are shared by the group’s members Conformity: Adjustment of one’s behavior to align with the norms of the group • Reference groups: Important groups to which individuals belong or hope to belong and with whose norms individuals are likely to conform Deviant workplace behavior: Voluntary behavior that violates significant organizational norms and, in so doing, threatens the well- being of the organization or its members. Also called antisocial behavior or workplace incivility Status: Socially defined position or rank given to groups or group members by others Status Characteristics Theory • The power one controls over resources and out...
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