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Unformatted text preview: t cues that emit the behavior and the consequences that are currently maintaining it. 4. Developing and implementing an intervention strategy will entail changing some elements of the performancereward linkagestructure, processes, technology, groups, or the task—with the goal of making highlevel performance more rewarding.
Sikkim Manipal University 46 Learning Unit 9 5. Evaluating performance improvement is important to demonstrate that a change took place as a result of the intervention strategy. 6. OB Modification has been used by a number of organizations to improve employee productivity and to reduce errors, absenteeism, tardiness, accident rates, and improve friendliness toward customers. Self Assessment Questions 3 1. The typical OB Modification program follows a _________ step problemsolving model 2. OB Modification has been used by a number of organizations to improve employee ____________. 4.5 Specific organizational application 1. Using lotteries to reduce absenteeism For example, Continental Airlines has created a lottery...
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This note was uploaded on 03/01/2014 for the course MBA mba taught by Professor Smu during the Fall '10 term at Manipal University.
- Fall '10