Unformatted text preview: mited, Bangalore Medical and Technological studies. Ms. Sadhana Dash Mr. Abraham Mathews Senor Manager HR Chief Financial Officer Microsof t India corporation ( Pvt) limited Inf osys BPO, Bangalore Mr. Pankaj Khanna Director, HR, Fidelity Mutual Fund Content Preparation Team 1.Dr. Nilanjan Sengupta Prof essor, IFIM, Bangalore 2. Dr. Mousumi Sengupta Prof essor, IFIM, Bangalore Peer Review By M.S. Sadhana Dash HR Dept, Microsoft India ( P ) Ltd, Bangalore Edition: Fall 2008 This book is a distance education module comprising of collection of learning material f or our students. All rights reserv ed. No part of this work may be reproduced in any f orm by any means without permission in writing from Sikkim Manipal University of Health, Medical and Technological Sciences, Gangtok, Sikkim. Printed and Published on behalf of Sikkim Manipal University of Health, Medical and Technological Sciences, Gangtok, Sikkim by Mr. Rajkumar Mascreen, GM, Manipal Universal Learning Pvt. Ltd., Manipal – 576 104. Printed at Manipal Press Limited, Manipal. INTRODUCTION Organizations face multiple challenges and threats today – threat to effectiveness, eff iciency and p...
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