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Unformatted text preview: ation, frustration Anger, rage, outrage, fury, wrath, hostility, ferocity, Anger Rage bitterness, hate, loathing, scorn, spite, vengefulness, dislike, resentment Disgust Envy Envy, jealousy Torment Sadness Disgust, revulsion, contempt Torment Suffering Agony, suffering, hurt, anguish Sikkim Manipal University 87 Emotions Unit 7 Depression, despair, hopelessness, gloom, glumness, Sadness sadness, unhappiness, grief, sorrow, woe, misery, melancholy Disappointment Dismay, disappointment, displeasure Shame Guilt, shame, regret, remorse Alienation, isolation, neglect, loneliness, rejection, Neglect homesickness, defeat, dejection, insecurity, embarrassment, humiliation, insult Sympathy Horror Fear Nervousness Pity, sympathy Alarm, shock, fear, fright, horror, terror, panic, hysteria, mortification Anxiety, nervousness, tenseness, uneasiness, apprehension, worry, distress, dread Source: Parrott, W . (2001), Emotions in Social Psychology, Psychology Press, Philadelphia Felt vs. Displayed Emotions (Hochschild, 1979, 1983) Felt emotions are an individual’s actual emotions. Displayed emotions are those that are organizationally required and considered appropriate in a given job. They are learned. Felt and displayed emotions may be different. This is particularly true in organizations, where role demands and situations often require people to exhibit emotional behaviors that mask their true feelings. Self Assessment Questions 1 1. Subjective emotional responses are the result of __________ changes within human bodies. 2. Both feedback from peripheral responses and a ___________ appraisal of what caused those responses produce emotions. 3. _____________ emotions are an individual’s actual emotions. Sikkim Manipal University 88 Emotions Unit 7 7.3 Certain Issues Culture and emotion There are two Views of Culture and Emotion: Universality Emotions are part of human nature and in all cultures universally the same set of basic emotions. Based on his crosscultural research, Ek...
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This note was uploaded on 03/01/2014 for the course MBA mba taught by Professor Smu during the Fall '10 term at Manipal University.
- Fall '10
- The Land