{[ promptMessage ]}

Bookmark it

{[ promptMessage ]}

Changepeoplebypraisingtheirgoodtraitsandgivingchanceto

Info icon This preview shows page 1. Sign up to view the full content.

View Full Document Right Arrow Icon
This is the end of the preview. Sign up to access the rest of the document.

Unformatted text preview: ations. Summary of Mayo's Beliefs: Individual workers cannot be treated in isolation, but must be seen as members of a group. Monetary incentives and good working condition are less important to the individual than the need to belong to a group. Informal or unoff icial groups formed at work have a strong influence on the behavior of those workers in a group Managers must be aware of these 'social needs' and cater for them to ensure that employees collaborate with the official organization rather than work against it. Another contributor whose work revolutionized thinking about workplaces was Dale Carnegie. His book ­How to W in Friends and Influence people is a classic which is referred by management experts even today. His main theme centered on the idea that the way to success was through winning the cooperation of people. He advised: 1. To make others feel important through a sincere appreciation of their efforts 2. Seek to make a good impression 3. Win people to your way of thinking by letting others do the talking, being sympathetic and never telling others that they are wrong 4. Change people by praising their good traits and giving chance to others to save their face The next contributor who influenced the human aspects of management in workplace was Abraham Maslow. Maslow proposed the need hierarchy theory (physiological, safety, social esteem and self actualization needs) and stated that each step in the hierarchy must be satisfied before the next can be activated and once a need was substantially satisfied, it no longer motivated an individual. Self actualization was the ultimate goal of human existence. Managers who accepted this hierarchy theory attempted to alter the organization and management practices to reduce barriers to employees’ self actualization Douglas McGregor was another contributor to the human relations movement. He formulated two sets of assumptions – Theory X and Theory Y about human nature. Theory X posited a negative Sikkim Manipal University 26 Organizational Behavior Unit 2 view of people stating that this category have little ambition, dislike work, want to avoid responsibility and need to be closely directed at workplace. Theory Y category on the other hand proposed a positive view of people stating that they can exercise self direction, assume responsibility and considered work as a natural activity. McGregor personally believed that Theory Y described best the nature of people at work and therefore form the basis of all management practices in organizations. Managers should give freedom to their subordinates in order to unleash their full creative and productive potential D. Behavioral Science Theorists These theorists engaged in objective research of human behavior in organizations. Some of the major theorists who contributed to the growth of OB as a discipline are briefly given below. B. F. Skinner ­ His research on conditioning (classical and operant) and behavior modification influenced the design of organization training programs and reward systems. Behavior is a function of consequence according to Skinner and he stated that p...
View Full Document

{[ snackBarMessage ]}

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern