Unit 05

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Unformatted text preview: e, Ethics And Job Satisf action Unit 5 relationship­ oriented cultures where the concept of authority is more important. Similarly, in response to the statement which says that in order to have eff icient work relationship it is often necessary to bypass the hierarchical line, differences were found across cultures. Managers from Sweden (task­ oriented culture) projected least problem with bypassing since getting the job done is more important than expressing allegiance to their bosses. In contrast, Italian managers, coming from a relationship­oriented culture, considered bypassing the authority/boss as an act of in­ subordination. The above­ mentioned example is inevitably a caution signal to the universal management approach, irrespective of culture. Managers as experts or problem­solvers: in the same study, Laurent asked managers from various cultures whether it was important for them to have at hand, precise answers to most questions their subordinates might raise about their work. French managers believed that they should give precise answers to the questions in order to maintain their credibility and retain the subordinates’ sense of security. On the contrary, U.S. managers believed that a managers’ role should be to act as a mentor who would facilitate the employees to solve the problem. They also believe that providing direct answers to a problem actually discourages subordinates’ initiative and creativity and ultimately hampers performance. Self Assessment Questions 3 1. Power distance measures the _________________. 2. ______________ gauges to what extent individuals in a country consider themselves as distinct entities rather than as members of cohesive groups. 3. Hofstede and Bond (1988) have identified a fifth dimension called __________________ 5.5 Attitudes Attitudes are evaluative statements that are either favorable or unfavorable concerning objects, people, or events. Attitudes are not the same as values, but the two are interrelated. There are three components of an attitude: 1. Cognition 2. Affect 3. Behavior Sikkim Manipal University 60 Value, Ethics And Job Satisf action Unit 5 Cognition – It is the mental process involved in gaining knowledge and comprehension, including thinking, knowing, remembering, judging, and problem solving. Affect ­ is the emotional or feeling segment of an attitude. Behavior ­ The behavioral component of an attitude refers to an intention to behave in a certain way toward someone or something. Types of Attitudes Most of the research in OB has been concerned with three attitudes: job satisfaction, job involvement, and organizational commitment. 1. Job satisfaction 1. It is defined as an individual’s general attitude toward his/her job. A high level of job satisfaction equals positive attitudes toward the job and vice­a­versa. 2. Job involvement 1. It is the measure of the degree to which a person identifies psychologically with his/her job and conside...
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This note was uploaded on 03/01/2014 for the course MBA mba taught by Professor Smu during the Fall '10 term at Manipal University.

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