They are 1 exit 2 voice 3 loyalty 4 neglect 1

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Unformatted text preview: environment 5. Competitive salary 6. Career opportunities Job enrichment It is a deliberate upgrading of responsibility, scope, and challenge in the work itself. Job enrichment usually includes increased responsibility, recognition, and opportunities for growth, learning, and achievement. Large companies that have used job­enrichment programs to increase employee motivation and job satisfaction include, AT&T, IBM, and General Motors (Daft, 1997). Workers’ role in job satisfaction A worker should also take some responsibility for his or her job satisfaction. Everett (1995) proposed the following questions which employees ask themselves in regard to job satisfaction at the workplace: Sikkim Manipal University 64 Value, Ethics And Job Satisf action Unit 5 1. When have I come closest to expressing my full potential in a work situation? 2. What did it look like? 3. What aspects of the workplace were most supportive? 4. What aspects of the work itself were most satisfying? 5. What did I learn from that experience that could be applied to the present situation? The following suggestions can help a worker find personal job satisfaction: 1. Seek opportunities to demonstrate skills and talents. 2. Develop communication skills. 3. Acquire job related skills and try to implement them. 4. Demonstrate creativity and initiative. 5. Improve team building and leadership skill. 6. Learn to de­stress. The ways of expressing job dissatisfaction There are a number of ways in which employees can express dissatisfaction (Robbins, 2003). They are: 1. Exit 2. Voice 3. Loyalty 4. Neglect 1. Exit: Behavior directed toward leaving the organization, actions like looking for a new position as well as resigning. 2. Voice: Actively and constructively attempting to improve conditions, including suggesting improvements, discussing problems with superiors, and some forms of union activity. Sikkim Manipal University 65 Value, Ethics And Job Satisf action Unit 5 3. Loyalty: Passively, but optimistically waiting for conditions to improve, including standing up for the organization in the face of external criticism/ crisis, and reposing trust in the organization and its management to take the right decisions and set things in order. 4. Neglect: Passively allowing conditions to worsen, including chronic absenteeism or lateness, reduced effort, and increased error rate Self Assessment Questions 4 1. There are ____________ components of an attitude 2. Festinger has proposed _________________________ theory. 3. ________________ theory proposes that attitudes are used to make sense out of an action that has already occurred rather than devices that precede and guide action. 5.6 Summary Values represent basic convictions that a specific mode of conduct or end­state of existence is personally or socially preferable to an opposite or converse mode of conduct or end­state of existence. Types of values include, ethical/moral values, doctrinal/ideological (political, religious) values, social values, and aesthetic values. Val...
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