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Unformatted text preview: domination—the group’s decision may be forced by one individual or a small coalition. 3. Time demands—with more people involved in the dialogue and discussion, group decisions usually take longer to make than individual decisions. 10.10 Understanding Work Teams A team is a small group of people with complementary skills, who work actively together to achieve a common purpose for which they hold themselves collectively accountable (Katzenbach & Smith, 1993). Team building is a collaborative way to gather and analyze data to improve teamwork (Schermerhorn et al 2002). Team has following advantages (Robbins, 2003): Ø Teams typically outperform individuals. Ø Teams use employee talents better. Ø Teams are more flexible and responsive to changes in the environment. Ø Teams facilitate employee involvement. Ø Teams are an effective way to democratize an organization and increase motivation. Types of Teams The various types of teams have been described below: Problem solving teams – small groups f rom same department who meet regularly to discuss ways of improving quality and eff iciency. Selfmanaged teams – small groups who take responsibilities of their own targets.
Sikkim Manipal University 143 Group Behavior Unit 10 Crossfunctional team – Employees f rom diff erent work areas but from same hierarchical level, come together to accomplish a task. Virtual team – team members, who are physically dispersed, use computer technology to connect with each other, Self assessment questions 9 1. Team building is a ____________ way to gather and analyze data to improve teamwork. 2. In ___________________ team – Employees from different work areas but from same hierarchical level, come together to accomplish a task. 10. 11 Summary A group may be defined as a collection of two or more people who work with one another regularly to achieve common goals. Groups can be of two types: Formal and Informal. Formal groups come into existence for serving a specific organizational purpose. Individuals’ behaviors in this type of group is aimed at achieving organizational goals. An informal group is neither formally structured nor organizationally determined. The FiveStage Model of group development has five stages: Forming, Storming, Norming, Performing and Adjourning. Punctuated equilibrium model of group development proposes that temporary groups with deadlines do not seem to follow...
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This note was uploaded on 03/01/2014 for the course MBA mba taught by Professor Smu during the Fall '10 term at Manipal University.
- Fall '10