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Unformatted text preview: rk in isolation. It is therefore influenced by mainly external factors which include organizational strategy, authority structures, rules and regulations, access to resources, physical work conditions and organizational culture and performance systems and reward structures. Robbins (2004) outlines the role of these factors as follows: · The strategy will inf luence the power of various work groups which will determine the resources that the organization’s top management is willing to allocate to it for performing its tasks. · Organizations have authority structures that define who reports to whom, who makes decisions, and what decisions individuals or groups are empowered to make. · Organizations create rules, procedures, policies, job descriptions, and other forms of formal regulations to standardize employee behavior. · The more formal regulations that the organization imposes on all its employees, the more the behavior of work group members will be consistent and predictable. · The presence or absence of resources such as money, time, raw materials, and equipment— which are allocated to the group by the organization—have a large bearing on the group’s behavior. · The performance evaluation and reward system. Group members’ behavior will be influenced by how the organization evaluates performance and what behaviors are rewarded. Sikkim Manipal University 136 Group Behavior · Unit 10 Every organization has an unwritten culture that defines standards of acceptable and unacceptable behavior for employees. Members of work groups have to accept the standards implied in the organization’s dominant culture if they are to remain in good standing. · The physical work setting creates both barriers and opportunities for work group interaction. Self assessment questions 3 1. Organizations have ____________ structures that define who reports to whom, who makes decisions, and what decisions individuals or groups are empowered to make. 2. The more formal regulations that the organization imposes on all its employees, the more the behavior of work group members will be _________ and _________. 10.5 Group Member Resources A. Knowledge, Skills, and Abilities The knowledge, skills, and abilities of its individual members plays an important role in determining the group’s success and their ability to achieve set targets effectively and in synergistic manner. A review of the evidence has shown that interpersonal skills play an important role for high work group performance. They comprise of conflict management and resolution skills, collaborative problem solving abilities, and effective communication skills. B. Personality Characteristics: A substantial larger body of research evidence is available with regard to the relationship between personality traits and group attitudes and behavior. The general conclusions are as follows ( Robbins 2004): · Attributes that have a positive connotation in our culture tend to be positively related to group productivity, morale, and cohesiveness. These include: sociability, initiative, openness, and flexibility. · N...
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This note was uploaded on 03/01/2014 for the course MBA mba taught by Professor Smu during the Fall '10 term at Manipal University.
- Fall '10